TERMS OF USE AGREEMENT
Welcome to Tejasvee! This Terms of Use Agreement ("Agreement") establishes a legally binding contract between you, whether as an individual user or on behalf of an entity ("user" or "you"), and Tejasvee (Staunch Solutions) and its affiliated companies (collectively, "Company" or "we" or "us" or "our"). This Agreement governs your access to and use of the www.tejasvee.net website, along with any other media forms, mobile websites, or mobile applications connected to it (collectively, the "Website"). The Website offers the following service: We provide one-on-one tutoring services for students of all ages ("Company Services"). Any additional terms and conditions or documents posted on the Website over time are explicitly incorporated into this Agreement by reference.
Please note that the Company does not represent that the Website is suitable or available in locations other than where it is operated by the Company. The information presented on the Website is not intended for distribution or use in any jurisdiction or country where such distribution or use violates the law or regulations, or subjects the Company to registration requirements within that jurisdiction or country. Consequently, users who access the Website from other locations do so at their own discretion and are solely responsible for complying with applicable local laws.
Minors under the age of 18, as defined by the jurisdiction in which they reside, must obtain permission from their parent or guardian and be directly supervised when using the Website. If you are a minor, your parent or guardian must read and consent to this Agreement before you can use the Website.
Your acceptance and agreement to be bound by this Agreement occur when you acknowledge such acceptance during the registration process (if applicable) and continue to use the Website. If you do not agree to comply with this Agreement or with any future modifications that the Company may make to it, please refrain from using, accessing, or continuing to use or access the Company Services or the Website.
REFUND POLICY
Tejasvee's refund policy is structured as follows:
Cancellation by the User If a user decides to cancel their enrollment, Tejasvee will deduct fees for any sessions scheduled within the next 30 days from the date of cancellation. The remaining fees for sessions comprising the course's duration will be refunded.
Payment via EMI/NO COST EMI For users who have chosen payment options like EMI or NO COST EMI, our ability to process refunds is subject to the terms and conditions of our payment service providers. Any financial charges and applicable terms related to these payment methods will be considered.
Cancellation by Tejasvee In the event that Tejasvee cancels a confirmed enrollment made through the website, phone, or any other mode, we will refund the course fees paid by the student. This refund will adhere to our payment terms and will not exceed the total amount initially paid by the student
No Refund for Provided Tuition Please note that once tuition sessions have been conducted, no refunds will be issued for those sessions. Refunds are only applicable to future sessions that have not yet occurred.
Tejasvee values transparency and strives to ensure a fair and reasonable refund process for our users.
If you have any questions or require further clarification regarding our refund policy, please don't hesitate to reach out to our customer support team'
CANCELLATION POLICY
Tejasvee's cancellation policy is outlined as follows:
Advance Cancellation: If a student decides to cancel a scheduled session with at least 24 hours' notice before the session's start time, no fees will be charged for that session.
Late Cancellation or No-Show: In the event that a student cancels a scheduled session with less than 24 hours' notice or fails to attend the scheduled session without prior notice (a "no-show"), the student will be liable for the full session fees.
We follow an average of 3 hour a week policy per subject. Rescheduling or compensation will be provided only if we preceed this policy.
Tejasvee is committed to ensuring fairness and clarity in our cancellation policy. We encourage students to provide timely notice of cancellations to avoid any charges. If you have any questions or require further information about our cancellation policy, please don't hesitate to reach out to our customer support team.
SUBMISSIONS
At Tejasvee, we welcome your input and feedback. However, please be aware of the following:
Non-Confidential Submissions: Any questions, comments, suggestions, ideas, feedback, or other information you provide to Tejasvee regarding the Website or the Company Services ("Submissions") are considered non-confidential.
Use of Submissions: Tejasvee and its designees have the right to use and distribute your Submissions for any purpose, including commercial purposes, without acknowledgment or compensation to you.
PROHIBITED ACTIVITIES
Tejasvee is committed to maintaining a safe and respectful online environment. To ensure this, we prohibit the following activities on our platform:
A. Compliance with Laws: You must use the Website in accordance with all applicable laws and regulations.
B. No Harassment: Do not use information obtained from the Website to harass, abuse, or harm others.
C. No Deception: It is strictly forbidden to trick, defraud, or mislead Tejasvee or other users, especially in an attempt to access sensitive account information like passwords.
D. Data Retrieval: Do not systematically retrieve data or content from the Website to create databases or directories without written permission from Tejasvee.
E. No Disruption: Do not interfere with, disrupt, or overburden the Website or its associated networks or services.
F. No Harassment of Employees: Do not harass, annoy, intimidate, or threaten Tejasvee employees or agents engaged in providing Company Services.
G. No Unauthorized Automation: Except for standard search engine or browser usage, refrain from using or deploying any automated system, such as spiders, bots, scrapers, or offline readers, without authorization.
H. Data Mining Prohibited: Engaging in automated data mining, including the use of robots or similar tools, is not allowed.
I. Respect Copyright: Do not remove copyright or proprietary rights notices from Website content.
J. No Reverse Engineering: Do not attempt to decipher, decompile, disassemble, or reverse-engineer any software on the Website.
K. No Criminal Activity: Engaging in criminal or tortious activities is strictly prohibited.
L. No Bypassing Security Measures: Attempting to bypass any Website security measures is not allowed.
M. No Competing with Tejasvee: Using the Company Services to compete with Tejasvee or provide services as a service bureau is prohibited.
N. No Impersonation: Do not impersonate another user or person or use someone else's username.
O. Unauthorized Use of Services: Unauthorized use of the Company Services, including collecting user information for unsolicited email or creating user accounts under false pretenses, is not allowed.
INTELLECTUAL PROPERTY RIGHTS
We value intellectual property rights at Tejasvee:
Third-Party Websites: The Website may contain links to Third-Party Websites, and you may encounter Third-Party Content. Tejasvee is not responsible for the accuracy, appropriateness, or completeness of Third-Party Websites or Third-Party Content.
No Endorsement: Inclusion of Third-Party Websites or Third-Party Content on the Website does not imply our endorsement or approval. Navigating to Third-Party Websites or using Third-Party Content is at your own risk.
Review Terms and Policies: Ensure you review the terms, policies, and privacy practices of any Third-Party Website you visit through our platform or any applications you use or install from the Website.
SITE MANAGEMENT
To ensure a safe and functioning online environment, Tejasvee reserves the right to:
A. Monitor Compliance: Monitor the Website for violations of this Agreement.
B. Legal Action: Take legal action against users who violate this Agreement, as determined by Tejasvee in its sole discretion, including reporting such users to law enforcement authorities.
C. Remove Contributions: Remove or restrict access to any user's contribution that violates this Agreement or Company policies.
D. System Optimization: Manage the Website to protect the rights of Tejasvee and others, including removing files and content that burden our systems.
E. Overall Management: Manage the Website to facilitate its proper functioning and protect the rights and property of Tejasvee and others.
PRIVACY POLICY
At Tejasvee, safeguarding your privacy is a priority. This Privacy Policy outlines our practices regarding the collection and use of your personal information. By accessing and using our website, www.tejasvee.net, you agree to the terms outlined in this policy. We encourage you to review this Privacy Policy carefully.
INFORMATION COLLECTED
We may collect the following information from you:
Non-Personal Information: This includes domain names and IP addresses. Such data does not reveal your personal identity but provides insights into your visit. We also collect information about your internet browser, operating system, referral sources to our website, and the specific web pages you access.
Personally Identifiable Information: When you interact with us regarding our website or services, we may collect personally identifiable information such as your name (first and last), email address, mobile phone number, contact details, address, postal code, opinions about website features, and any other information required during our registration process.
METHOD OF INFORMATION COLLECTION
We collect information through various methods, including:
Anonymous Traffic Information: When you visit our website, we may gather anonymous traffic data to enhance your browsing experience. This may involve the use of cookies assigned by our advertisers to your browser.
Online Forms and Surveys: We collect personally identifiable information through online form submissions, surveys, contests, or a combination thereof.
USE OF INFORMATION
The information we collect serves the following primary purposes:
Internal Use: We use collected information to enhance our services, evaluate and maintain our website, respond to information requests, and provide customer support.
INFORMATION SHARING AND DISCLOSURE
Unless stated otherwise in this policy:
Affiliates and Service Providers: We may share personally identifiable information with Mathademy affiliates and contracted companies or organizations that offer complementary products or services.
Legal Compliance: We may disclose personally identifiable information in response to court orders or legal processes, for user and other individuals' security as per relevant laws, in connection with a sale, joint venture, or transfer of our assets, or to enforce our website's Terms of Use.
SECURITY
We follow industry-standard security practices to protect your information during transmission and storage. Only employees requiring information for specific tasks, such as billing or customer service, have access to personally identifiable information. Our servers and computer systems are maintained in secure environments.
COOKIES
We utilize cookies on our site to improve your browsing experience. Cookies are small data pieces stored on your device, enabling us to enhance site access and recognize repeat visitors. Cookies do not contain personally identifiable information.
LINKS
Our website may feature links to external sites. Be aware that we are not responsible for the content or privacy practices of such sites. We recommend reviewing the privacy statements of any site that collects personally identifiable information when you leave our platform.
SURVEYS AND CONTESTS
Occasionally, we may request information through voluntary surveys or contests. Participation is optional, and you decide whether to disclose this information. Survey data helps us monitor and improve our website's usage and user satisfaction.
CONSENT
By using our website, you consent to the collection and utilization of information as outlined in this Privacy Policy. Should we make changes to this policy, we will post updates on this page. Please revisit this page regularly to stay informed about the information we collect, how we use it, and when we disclose it. It is essential to review the updated Privacy Policy to understand our practices and procedures fully.
TERM AND TERMINATION
This Agreement shall remain effective as long as you use the Website or are a user or member of the Website. You have the option to terminate your use or participation at any time, for any reason, by following the provided instructions for terminating user accounts in your account settings (if available), or by contacting us using the contact information provided below.
However, Company reserves the right, in its sole discretion and without notice or liability, to deny access to and use of the Website and the Company Services to any person, for any reason or for no reason at all. This includes the right to terminate your use or participation in the Website and the Company Services, and to delete your profile and any content or information that you have posted, without warning, at the sole discretion of Company.
To safeguard the integrity of the Website and Company Services, Company may also block certain IP addresses from accessing the Website at any time.
Any provisions of this Agreement that need to survive termination or expiration for the fulfillment of their purposes shall be deemed to survive as long as necessary for those purposes.
If Company terminates or suspends your account, you are prohibited from registering and creating a new account under your name, a fictitious name, or the name of any third party, even if you may be acting on behalf of that third party. In addition to terminating or suspending your account, Company reserves the right to take appropriate legal action, including pursuing civil, criminal, and injunctive remedies.
MODIFICATIONS
To Agreement: Company may modify this Agreement periodically. Any changes will be posted on the Website, and the revised Agreement will be indicated by the date. Your continued use of the Company Services after any such modification becomes effective indicates your agreement to be bound by the modified Agreement. Company may also, at its discretion, choose to notify all users of such modifications through email communication to their most recently provided email address. Therefore, it is essential to regularly review this Agreement and keep your contact information updated in your account settings to stay informed about changes. You agree to periodically check the Website for updates to this Agreement and read the messages we send to inform you of any changes. Modifications to this Agreement are effective upon posting.
To Services: Company reserves the right to modify or discontinue, temporarily or permanently, the Company Services or any part thereof, with or without notice. You agree that Company shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Company Services.
DISPUTES
Between Users: If disputes arise between users of the Website or between users and any third party, you understand and agree that Company is under no obligation to become involved in resolving such disputes. In the event of disputes with one or more other users, you release Company, its officers, employees, agents, and successors from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising from or related to such disputes and/or the Company Services.
With Company: Disputes between you and Company are subject to the following:
A. Governing Law and Jurisdiction: This Agreement, the Website, and the Company Services are governed by and construed in accordance with the laws of the Republic of India, without regard to conflict of law provisions. For disputes or claims not subject to informal dispute resolution, you agree to initiate any action in connection therewith exclusively in the courts located in Mumbai, Maharashtra, Republic of India. You hereby consent to, and waive any defenses of lack of personal jurisdiction and forum non-convenience, regarding venue and jurisdiction in such courts. In no event shall any claim, action, or proceeding related to the Website or Company Services be initiated more than one (1) year after the cause of action arose.
B. Informal Resolution: To expedite resolution and control the cost of any dispute or claim related to this Agreement ("Dispute"), you and Company agree to attempt to negotiate any Dispute informally for at least ninety (90) days before initiating any court proceeding. Informal negotiations commence upon written notice from one party to the other.
CORRECTIONS
Occasionally, there may be typographical errors, inaccuracies, or omissions in the Website's information, including service descriptions, pricing, availability, and other details. Company reserves the right to correct such errors, inaccuracies, or omissions and to change or update information at any time, without prior notice.
DISCLAIMERS
Company cannot control the nature of all content available on the Website. Operating the Website does not imply that Company endorses any blogs, contributions, or other content available on or linked to by the Website, including content hosted on third-party websites or provided by third-party applications. Company does not guarantee the accuracy, usefulness, or harmlessness of contributions, blogs, or other content. We are not responsible for unlawful or objectionable content encountered on the Website or through any contributions.
YOU AGREE THAT YOUR USE OF THE WEBSITE AND COMPANY SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE, COMPANY SERVICES, AND YOUR USE THEREOF. THIS INCLUDES IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF WEBSITE CONTENT OR CONTENT OF LINKED WEBSITES. COMPANY ASSUMES NO LIABILITY FOR (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (B) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE
LIMITATIONS OF LIABILITY
Under no circumstances shall Company, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including but not limited to lost profit, lost revenue, loss of data, or other damages arising from your use of the Website or Company Services. This applies even if Company has been advised of the possibility of such damages. Regardless of the form of the action, Company's liability to you for any cause whatsoever will, at all times, be limited to the amount paid, if any, by you to Company for the Company Services during the three (3) months prior to any cause of action arising.
INDEMNITY
You agree to defend, indemnify, and hold Company, its subsidiaries, affiliates, and their respective officers, agents, partners, and employees harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your contributed content, use of the Company Services, or a breach of this Agreement and/or any breach of your representations and warranties as stated above. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Company. You agree to cooperate with Company's defense of such claims.
NOTICES
Unless explicitly stated otherwise, any notices to Company shall be sent via email to the address provided in the contact information below. Notices to you will be sent to the email address you provided during registration or any other address specified by each party. Notice will be deemed given twenty-four (24) hours after sending, unless the sending party is notified that the email address is invalid. Company may also opt to send notices by regular mail.
USER DATA
While our Website maintains certain data you transfer for the performance of Company Services and data related to your use of these services, you remain primarily responsible for all such data and any loss or corruption of it. You agree that Company has no liability for any loss or corruption of such data and waive any right of action against Company in connection with any such loss or corruption.
MISCELLANEOUS
This Agreement constitutes the entire agreement between you and Company regarding the use of the Company Services. Failure to exercise or enforce any right or provision of this Agreement does not constitute a waiver of such right or provision. Section titles in this Agreement are for convenience and have no legal or contractual effect. This Agreement is governed by the laws of the Republic of India. Any provision deemed unlawful, void, or unenforceable shall be considered severed from this Agreement, leaving the remaining provisions valid and enforceable. No joint venture, partnership, employment, or agency relationship is created between you and Company. You agree to provide any documentation necessary to verify your compliance with this Agreement upon Company's request. You waive any defenses based on the electronic form of this Agreement and the lack of physical signatures.
CONTACT US
To address complaints regarding the Company Services or to obtain further information on their use, please contact Company at:
Tejasvee
(Staunch Solutions)
Mumbai, India
Email: info@tejasvee.net
Phone: +91-8551800535